How can we help?

On the login screen, tap "Forgot password?" and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.

Account email changes are not yet available in-app. Contact support@involvedfit.com with your current email and the new address you'd like to use.

In-app account deletion is coming soon. To delete your account now, email support@involvedfit.com with the subject "Account Deletion Request." We'll process it promptly and confirm when it's done.

Go to Health in the bottom navigation, then tap "Connect Apple Health." You'll be prompted to grant the permissions Involved needs. You can approve or deny individual data types.

Open Health settings in the app and tap "Sync now." If data still doesn't appear, check that permissions are still enabled in iPhone Settings → Privacy & Security → Health → Involved. Steps and calorie data require an Xcode/TestFlight build with the latest native code.

Go to Health in the app and tap the disconnect option. You can also revoke permissions any time via iPhone Settings → Privacy & Security → Health → Involved.

Step count data is synced from Apple Health during a sync. Make sure Apple Health is connected, permission is granted for Step Count, and you've tapped "Sync now." The data will appear after a successful sync.

Go to Training → tap the + button to log a workout, or select a planned workout from your Today screen. You can also follow a saved template or program.

Yes. Go to Training → Programs → New Program. You can also ask V (the AI Coach) to generate a program based on your goals, equipment, and schedule.

Personal records are tracked automatically. When you log a set that exceeds your previous best for an exercise, it's recorded as a new PR. You can review exercise history from the exercise detail view.

Go to Nutrition and tap the + button. You can search by name, scan a barcode, or describe a meal to get an AI-assisted estimate.

Yes. In the food log, tap the barcode icon and point your camera at a product barcode. Involved searches multiple food databases to find a match.

AI photo estimates are approximations based on what's visible in the image. Factors like portion size, hidden ingredients, and cooking methods affect accuracy. Use them as a starting point and adjust if needed.

Go to Nutrition → tap your targets at the top, or visit Goals in your Profile to set or update your daily nutrition targets.

V can answer training and nutrition questions, generate custom workouts and programs, suggest exercise substitutions, help you understand your progress, and give guidance on technique, recovery, and goal-setting.

V provides intelligent, personalized guidance but is not a licensed personal trainer or healthcare professional. For complex training needs, injury rehab, or medical concerns, work with qualified professionals.

V uses advanced AI but can make mistakes. Always apply your own judgment, especially for anything involving health or injury risk. If a recommendation doesn't feel right, ask V to explain its reasoning or consult a professional.

Involved+ includes AI workout and program generation, unlimited V Coach messages, meal photo analysis, and additional features. See the Involved+ page in the app for current details.

For iOS subscriptions, go to iPhone Settings → [Your Name] → Subscriptions → Involved. Cancellations take effect at the end of the current billing period.

For App Store purchases, refunds are handled by Apple. Visit reportaproblem.apple.com or contact Apple Support directly.

No. Involved does not sell your personal or health data. HealthKit data is used only to power features within the app.

Progress photos are private to your account. Trainers connected to you do not automatically see your progress photos unless you choose to share them.

Email support@involvedfit.com with the subject "Data Request" and we'll help you access or export your data.